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Effective Date: 19th September 2024
Fentons (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit and interact with our website www.fentons.co.uk (the “Site”). By using our Site, you agree to the practices described in this policy. If you do not agree with the terms, please refrain from using the Site.
Fentons operates the website www.fentons.co.uk, offering free advice on compensation claims for personal injuries and illnesses. For the purposes of data protection laws, we are the “data controller” responsible for the personal data you provide to us.
We may collect various types of personal data from you, depending on how you interact with the Site. The categories of personal data we collect include:
a. Personal Information You Provide to Us
b. Information Automatically Collected
c. Information from Third Parties
We may receive additional information about you from third parties such as analytics providers or advertising networks, which is combined with the data collected on the Site.
We use your personal data for various purposes, including but not limited to:
a. Providing Advice
We collect and process your data to:
b. Communication
We may use your personal data to:
c. Analytics and Website Improvement
We may use your data to:
d. Legal Obligations
We may be required to use and retain your data to comply with legal or regulatory obligations.
Under data protection laws, we must have a valid lawful basis to process your personal data. These include:
We do not sell, trade, or rent your personal data. However, we may share your data with third parties under the following circumstances:
a. Service Providers
We may share your data with trusted third-party providers that help us operate our Site and deliver legal services. These providers are bound by confidentiality agreements and only process data on our behalf.
b. Legal and Regulatory Compliance
We may disclose your data if required by law, to enforce legal rights, or to protect the safety of our users or others.
c. Business Transfers
In the event of a merger, sale, or other business reorganisation, your personal data may be transferred as part of the transaction.
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When transferring your data internationally, we will ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or other legally acceptable mechanisms.
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. When your data is no longer needed, we will securely delete or anonymise it.
Under applicable data protection laws, you have certain rights regarding your personal data. These include:
a. Right to Access
You have the right to request a copy of the personal data we hold about you.
b. Right to Rectification
You can ask us to correct any inaccurate or incomplete data.
c. Right to Erasure (“Right to be Forgotten”)
In certain circumstances, you can request the deletion of your personal data.
d. Right to Restriction of Processing
You can ask us to limit how we use your personal data in certain situations.
e. Right to Data Portability
You have the right to request the transfer of your data to another service provider.
f. Right to Object
You can object to our use of your personal data if we are processing it on the grounds of legitimate interest or for direct marketing purposes.
g. Right to Withdraw Consent
If we are processing your data based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us.
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. These measures include secure servers, encryption, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal data.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Fentons
Email: info@fentons.co.uk
IMPORTANT – This is not FENTONS SOLICITORS LLP and is in no way associated with them
The law firms we work with are fully regulated by the SRA.
Open 24 hours 7 days per week
A: 301 Tea Factory, Office 319, St Peter’s Square, Liverpool, L1 4DQ.
E: info@fentons.co.uk
© Fentons.co.uk 2024
Fentons Injury Claims is a trading name of Velasco Limited who is authorised and regulated by the Financial Conduct Authority (FCA number 839005). Our registered office is 301 Tea Factory, Office 319, St Peter’s Square, Liverpool, L1 4DQ. We receive a marketing fee for recommending a solicitor to a customer. These costs are not passed on to customers. IMPORTANT – This is not FENTONS SOLICITORS LLP and is in no way associated with them.
